Concentrixother related Employment listings - Windermere, FL at Geebo

Concentrix

Job Title:
Customer Service/Inbound Sales Representative (On-Site)Job Description THIS ROLE IS ON-SITE IN OUR LAKE MARY OFFICE REIMAGINE YOUR CAREERAre you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a Customer Service/Inbound Sales Representative position at Concentrix is just the right place for you!As a Customer Service/Inbound Sales Representative, you'll join an organically diverse team from 40 countries where ALL members contribute and support each other's success and well-being, united as One Concentrix.
Together, we help the world's best-known brands improve their businesses through exceptional customer experiences (CX), ongoing innovation, and the most cutting-edge technologies.
And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time.
We'll give you all the training, technologies, and continuing support you'll need to succeed.
Plus, at Concentrix, there's real career (and personal) growth potential.
In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE As a Customer Service/Inbound Sales Representative at Concentrix, you will:
Interface with customers via inbound calls who have questions or concerns that require additional support.
Achieve specific support and resolution on every call.
Use script and/or probing techniques to determine customer needs and offer the most appropriate advice or service for particular situations.
Maintain broad knowledge of client products and/or services.
YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.
Other qualifications for our Customer Service/Inbound Sales Representative role include:
A High School Diploma and/or GEDMinimum 6 months of customer service experience preferred (or required)Strong PC knowledge and computer navigation skillsThe ability to work rotational shifts as neededLive within 40 miles of the Lake Mary Concentrix siteWHAT'S IN IT FOR YOUOne of our Concentrix Culture Statements says, We are fanatical about our staff.
That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers.
And we'll invest in YOU to aid in your career path and in your personal development.
In this role, you'll also be provided with:
Paid training and opportunities for monthly performance incentives401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP), Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world.
Company networking and leadership opportunities with organized groups in the following topics:
Professional Women, Black Professionals, LGBTQ
Pride, Ability (Disabilities), and Health and WellnessREIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you.
Apply today and discover why over 300,000 people around the globe call Concentrix their employer of choice - proudly united as One Concentrix.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.
These are not intended to be a comprehensive list of all responsibilities, duties, or skills.
Location:
USA, Orlando, FLLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsEligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
Must reside in the United States or have a valid U.
S.
address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here.
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
oEnglishoSpanishTo request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
About the Company:
Concentrix.
Estimated Salary: $20 to $28 per hour based on qualifications.

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